- The Details
- Shipping & Return
The Details
Shipping & Return
Returns Policy
To ship an item back to Offseids please:
Indicate on your invoice whether you are exchanging or returning the item(s). For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold. Pack your item(s) and invoice into the return bag/cardboard box and affix the prepaid mailing label. Mail your package using one of the following methods: Drop your package at a UPS location without waiting in line (the label is pre-paid and requires nothing else on your end). Leave the package off at a location that has a daily UPS pick-up.
Shipping
Please ship all returned items to our store located at 90 Glen Cove Road, Greenvale, NY 11548.
